Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tong Chen

Tong Chen

March 24, 2026

5  out of  5
rating by Tong Chen
"switching from another carrier. Nick is professional agent knowledgeable and friendly."
We responded:
"Hi, Tong! Thank you for sharing your experience! We’re delighted Nick made your switch smooth with his expertise and friendly approach. It means a lot to us that you chose to join our community, and we’re here to support you every step of the way! Welcome to Brent T. Mentro State Farm!"
Profile photo of Tong Chen

Tong Chen

March 24, 2026

5  out of  5
rating by Tong Chen
"Nick is a professional agent. Thanks for helping me."
We responded:
"Hi, Tong! Thank you for sharing your experience! We’re delighted Nick made your switch smooth with his expertise and friendly approach. It means a lot to us that you chose to join our community, and we’re here to support you every step of the way! Welcome to Brent T. Mentro State Farm!"
Profile photo of mary Edgar

mary Edgar

March 19, 2026

5  out of  5
rating by mary Edgar
"Great Experience switching from another carrier. Kim Jordan was exceptionally helpful, knowledgeable and friendly. The rates were great too."
We responded:
"Hi, Mary! Thank you for sharing your great experience with us! We’re so glad Kim made your switch smooth and enjoyable with her helpfulness and expertise. It’s wonderful to hear the rates worked out well, too. We truly appreciate your trust and look forward to serving you for a long time to come! Thank you for choosing Brent T. Mentro State Farm!"
Profile photo of Cory Travis

Cory Travis

March 18, 2026

5  out of  5
rating by Cory Travis
"On point team Nick and Brent thank you. I will definitely recommend you guys to my people"
We responded:
"Hey Cory! Thanks for the awesome shoutout! Nick is super pumped to hear he hit the mark. Knowing you'll recommend us to your people is the best compliment we could ask for. We’re grateful for your support and can’t wait to help out whenever you need. Cheers to more great experiences ahead and welcome to Brent T. Mentro State Farm!"
Profile photo of Fredrick Evans

Fredrick Evans

March 11, 2026

5  out of  5
rating by Fredrick Evans
"Very professional and I would continue to work with her Areli"
We responded:
"Hi, Fredrick. Thanks so much for the 5-star review. We appreciate your feedback and I am happy to know you genuinely enjoyed your experience with us. Please let us know if there is anything else we can do to further assist you. Thanks again and welcome to Brent T. Mentro State Farm!"
Profile photo of La Odisea

La Odisea

March 6, 2026

5  out of  5
rating by La Odisea
"Arelis da un excelente servicio, y muy buenos descuentos, 100% recomendado ✌🏻"
We responded:
"Hola, amigo. ¡Gracias por la reseña y por destacar el excelente servicio de Areli y los descuentos que ofrecemos! Nos alegra saber que tu experiencia fue tan positiva. Tu gran recomendación nos motiva a seguir dando lo mejor de nosotros. ¡Esperamos poder ayudarte nuevamente pronto! Gracias por elegir Brent T. Mentro State Farm. "
Profile photo of Dan Hand

Dan Hand

March 5, 2026

5  out of  5
rating by Dan Hand
"I went to the office in Goshen and Nick gave me a great quote for my houses and autos. He was very helpful walking me through the whole process"
We responded:
"Hey, Dan! Thank you for taking the time to share your thoughts with us! I’m glad Nick was able to walk you through everything and provide a quote that fits your needs for both your homes and autos. We know insurance can be confusing, so it’s great to hear Nick made it straightforward and helpful. We appreciate your trust and look forward to being here for you down the road! Welcome to Brent T. Mentro State Farm!"
Profile photo of Joy Wright

Joy Wright

March 4, 2026

5  out of  5
rating by Joy Wright
"I work with Nick he was very patient and not pushy he really drilled down a few different senarios and options for different types of insurance for home and auto. He made sure I was aware of all programs that would help lower cost, such as the safe driver app and the defensive driving that I already had. Also he/we did compare my previous homeowners policy to make sure my coverage made since. Great Job to Nick keep up the good work😊"
We responded:
"Hi, Joy! We truly appreciate you taking the time to share your experience with us! We're so glad Nick could walk you through the different insurance options thoughtfully and help identify ways to save, like the Drive Safe & Save app and your defensive driving credit. It’s great to hear that he made sure your coverage aligns perfectly with your needs and compared it with your previous policy. Your kind words mean a lot to us, and Nick will be encouraged to keep up the great work! Thanks again for your support and trust in Brent T. Mentro State Farm!"
Profile photo of Alisa Mezey

Alisa Mezey

March 4, 2026

5  out of  5
rating by Alisa Mezey
"Nick at the Goshen office explained everything in detail and answered all my questions. Thank you for all your help!"
We responded:
"Hey, Alisa! Thank you for taking the time to leave us a 5-star review. I'm glad to hear that Nick was able to provide clear explanations and answer all your questions. We appreciate your feedback and look forward to assisting you again in the future. Thank you again for choosing Brent T. Mentro State Farm!"
Profile photo of Jamell Glover

Jamell Glover

March 2, 2026

5  out of  5
rating by Jamell Glover
"Areli was exceptional. The time, effort, and professionalism that was given during the transaction was amazing. Very informational and patient. Thank you again for your help and service ! State Farm is blessed to have you on their team."
We responded:
"Hi, Jamell! Thank you for sharing such a thoughtful and detailed review! I’m so glad to hear that Areli took the time to walk you through everything patiently and made the process smooth and informative. She truly cares about making sure every client feels supported, and it means a lot to know her efforts stood out to you. We’re proud to have her representing State Farm and grateful for your kind words. Thanks again for trusting Brent T. Mentro State Farm with your insurance needs!"
Profile photo of William Boyle

William Boyle

February 27, 2026

5  out of  5
rating by William Boyle
"Nick and Brent made it very easy to get everything done, homeowners was half the price of my progressive policy. Getting my wife on my auto too as a Canadian immigrating was simple and fast. In a world where it seems insurance just keeps taking more and more it was refreshing to move to a company that doesn't pester you for more and more. Thanks Nick"
We responded:
"Hi, William. We really appreciate you taking the time to share your experience! It’s great to hear that Nick made everything straightforward and that you’re saving significantly on your homeowners insurance compared to your previous policy. Helping you get your wife added to your auto policy quickly, especially as a new Canadian immigrant, is exactly the kind of service we strive to provide. Thanks for recognizing our no-pressure approach; we believe insurance should be simple and honest. We're glad to have you and thanks again for choosing Brent T. Mentro State Farm!"
Profile photo of jennifer pierce

jennifer pierce

February 18, 2026

5  out of  5
rating by jennifer pierce
"Trish was extremely professional and understanding in helping me with obtaining what I needed for a Community Rental space for my kids Bridal Shower. The process was quick and she was able to get what I needed earlier than expected."
We responded:
"Hi Jennifer, thank you for sharing your experience with us! We’re delighted that Trish was able to assist you promptly and with such care to secure the perfect rental space for your daughter’s bridal shower. It’s wonderful to know the process exceeded your expectations! We appreciate your business and we're always happy to help at Brent T. Mentro State Farm! "
Profile photo of Jen

Jen

February 14, 2026

5  out of  5
rating by Jen
"Just switched to State Farm with a seamless, quick transaction with a significant rate decrease thanks to Areli Velazquez. Thank you!"
We responded:
"Hi Jen, we’re so glad to hear that your experience with Areli was smooth and beneficial! Helping our customers save money while providing excellent service is our top priority. Thanks for choosing Brent T. Mentro State Farm—we’re here whenever you need us!"
Profile photo of Jonathan Diaz

Jonathan Diaz

February 4, 2026

5  out of  5
rating by Jonathan Diaz
"Highly recommend this office! Kimberly was fantastic—she walked me through the entire process, including setting up my defensive driving course and the Drive Safe & Save app to maximize my savings. She is responsive, helpful, and made switching insurance stress-free."
We responded:
"Hi, Jonathan. We really appreciate you taking the time to share your experience and offer a recommendation! I am glad Kim was able to guide you smoothly through everything, from the defensive driving course to the Drive Safe & Save app, helping you get the most out of your insurance. It means a lot to us that you found the process easy and stress-free as we strive to provide nothing less. Thank you again and we're glad to have you at Brent T. Mentro State Farm!"
Profile photo of Colleen Faust

Colleen Faust

January 30, 2026

5  out of  5
rating by Colleen Faust
"Kim has been wonderful 😊"
We responded:
"Thank you, Colleen! We're so happy to hear that Kim has been so great and we're truly thankful for the 5-star review! We appreciate your feedback and longstanding business with Brent T. Mentro State Farm, and we look forward to continuing to serve you! 😊 "
Profile photo of Victor Santana

Victor Santana

January 29, 2026

5  out of  5
rating by Victor Santana
"Excellent customer service!!! Areli was very Knowledgeable"
We responded:
"Hi, Victor! Thank you so much for your kind words. We're stoked to hear that Areli provided you with outstanding customer service and provided you with the information necessary to make an educated decision. We appreciate your support and look forward to serving you again! Welcome to Brent T. Mentro State Farm."
Profile photo of Saint Gee

Saint Gee

January 25, 2026

5  out of  5
rating by Saint Gee
"Had a lot of patience and did they best to offer me better prices"
We responded:
"Thank you so much for your kind review, Gladys! We're glad to hear that Nick was patient and worked hard to find you the best prices. We appreciate your trust and look forward to assisting you again! Thank you for choosing Brent T. Mentro State Farm! "
Profile photo of Jesse Scott

Jesse Scott

January 23, 2026

5  out of  5
rating by Jesse Scott
"Trish is amazing! Wonderful and easy to work with!! Thank you for all that you do."
We responded:
"Thank you, Jesse! We're thrilled to hear that Trish provided you with such a wonderful experience. Your kind words mean a lot to us, and we'll be sure to pass them along to her. Thanks again for your support and for continuing to be a loyal customer of Brent T. Mentro State Farm! "
Profile photo of Fran Havko

Fran Havko

January 23, 2026

5  out of  5
rating by Fran Havko
"Kim was very helpful walking us through the quote and registration process. Friendly and through."
We responded:
"Thank you so much for your kind words, Francis! We're delighted to hear that Kim was helpful and made the quote and registration process smooth for you. We appreciate your feedback and look forward to assisting you again in the future! Welcome to Brent T. Mentro State Farm!"
Profile photo of Sharyn King

Sharyn King

January 17, 2026

5  out of  5
rating by Sharyn King
"Brent and his staff are always so helpful! They have our best interest at heart!"
We responded:
"Hi, Sharon! Thank you so much for taking the time to leave us such a great review. We genuinely appreciate your kind words and we're thankful you recognize the hard work and dedication my office gives to each and every customer. It's our passion to ensure everyone is taken care of and I'm glad you feel we've done a good job at that. Thank you again for being a part of Brent T. Mentro State Farm!"
Profile photo of Georgia Tomlinson

Georgia Tomlinson

January 15, 2026

5  out of  5
rating by Georgia Tomlinson
"I can’t say enough good things about my experience with State Farm. Areli was outstanding to work with—she took the time to explain everything clearly, answered all my questions, and genuinely cared about making sure I had the best coverage possible. Her professionalism and kindness made the entire process easy and stress-free. I highly recommend State Farm, and especially Areli, to anyone looking for great insurance service"
We responded:
"Hi, Georgia. Thank you so much for taking the time to share your exceptional experience with State Farm and especially with Areli. We’re delighted to hear that Areli’s dedication to clearly explaining everything and patiently answering all your questions made such a positive impact. It’s wonderful to know that her professionalism, passion, and genuine care helped ensure you received the best coverage possible while making the entire process smooth and easy. Your high recommendation truly means the world to us and reflects the level of service we strive to provide every customer. We will proudly share your kind words with Areli, as they are a great encouragement and endorsement. Thank you again for choosing Brent T. Mentro State Farm — we look forward to continuing to serve you!"
Profile photo of Garth

Garth

January 7, 2026

5  out of  5
rating by Garth
"Areli made the experience as seamless as possible. All I had to do was speak and everything was taken care of. She helped me with changing from another insurer for my bundle and saved me a lot of money! I will definitely recommend her to anyone I know looking for insurance, whether home or auto."
We responded:
"Hey, Garth! Thank you so much for the great 5-star review! We’re thrilled to hear that Areli made the process seamless and helped you save money by bundling with State Farm. Your recommendation means a lot to us, and we’re always here to assist you with any future insurance needs. We appreciate your time and thank you for choosing Brent T. Mentro State Farm!"
Profile photo of Venus Marrero

Venus Marrero

January 1, 2026

5  out of  5
rating by Venus Marrero
"Nick was able to help me change my insurance company and provide me with a much better rate for both of our cars saving us hundreds of dollars a year. He was quick to respond to my questions and very helpful throughout the process."
We responded:
"Hi, Venus! Thank you for taking the time to share your experience! We're delighted that Nick was able to help you find better insurance rates and make the process smooth and easy. Your kind words mean a lot to us, and we’re always here if you need any further assistance. Thanks again and welcome to Brent T. Mentro State Farm!"
Profile photo of anita lh

anita lh

December 22, 2025

5  out of  5
rating by anita lh
"Excellent service. Very professional"
We responded:
"Thanks so much, Ana! We're glad to know that Areli delivered professional and outstanding service. Your kind words mean a lot to us, and we look forward to helping you again! Welcome to Brent T. Mentro State Farm! "
Profile photo of Franklin Idiaquez

Franklin Idiaquez

December 18, 2025

5  out of  5
rating by Franklin Idiaquez
"Excellent service, Miss Arely Velasquez attended me, very professional in what she does and the service was 100% friendly and helpful. Thank you very much for everything."
We responded:
"Hi, Franklin. Thank you so much for your kind words and 5-star review! We're happy to hear that Areli provided you with high quality, professional, friendly service - and we truly appreciate your trust in us. We are here for you whenever you need assistance, so please don't ever hesitate to reach out. Thank you again and welcome to Brent T. Mentro State Farm!"