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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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anita lh

December 22, 2025

5  out of  5
rating by anita lh
"Excellent service. Very professional"
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Franklin Idiaquez

December 18, 2025

5  out of  5
rating by Franklin Idiaquez
"Excellent service, Miss Arely Velasquez attended me, very professional in what she does and the service was 100% friendly and helpful. Thank you very much for everything."
We responded:
"Hi, Franklin. Thank you so much for your kind words and 5-star review! We're happy to hear that Areli provided you with high quality, professional, friendly service - and we truly appreciate your trust in us. We are here for you whenever you need assistance, so please don't ever hesitate to reach out. Thank you again and welcome to Brent T. Mentro State Farm!"
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darla brutus

December 18, 2025

5  out of  5
rating by darla brutus
"Excellent service, Nick went above and beyond to help me find the right car insurance and explained everything clearly"
We responded:
"Thank you so much for your wonderful review, Darla! We’re absolutely thrilled to hear that Nick went the extra mile to help you find the right car insurance coverage to fit your needs. It’s great to know that he took the time to explain everything clearly and made the entire process easy to understand. Providing exceptional service and ensuring our clients feel confident and informed is our top priority, and your kind words truly mean a lot to us. We sincerely appreciate your trust and your feedback, and we look forward to the opportunity to assist you again in the future with any of your insurance needs. Thanks again for choosing Brent T. Mentro State Farm!"
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Dan Blanchette

December 15, 2025

5  out of  5
rating by Dan Blanchette
"5 star Kim was amazing and she saved my wife and I a lot of money monthly."
We responded:
"Hi, Dan. Thanks so much for the 5-star review of Kim. We appreciate your kind words and I'm happy to hear that she was able to help you and your wife save some money. We’re always here to help in any way we can, so please don't hesitate to reach out if you need anything. Thanks again, Dan!"
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Bella Auffray

December 12, 2025

5  out of  5
rating by Bella Auffray
"Maureen was very helpful in identifying ways to lower the cost of auto insurance."
We responded:
"Hi, Bella! Thanks so much for taking the time to leave us a review. We're thrilled that Maureen could assist you in discovering smart ways to reduce your auto insurance costs. Helping our clients save while getting the coverage they need is what we strive for every day. We're grateful to have you as part of the Brent T. Mentro State Farm family and look forward to supporting you whenever you need us!"
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Joseph Sacchetti

December 12, 2025

5  out of  5
rating by Joseph Sacchetti
"Nick was very helpful and patient with me. He searched and got the best coverage at a decent price beating my old agent. He always was quick to contact me back with answers to my questions. Keep up the good work Nick!"
We responded:
"Thank you, Joseph, for your fantastic feedback! We're delighted that Nick took the time to patiently guide you and secure coverage that not only fits your needs but also beats your previous agent's offer. His dedication to promptly answering your questions is very important to us. We're proud to have Nick on our team and grateful to have you with Brent T. Mentro State Farm. Here's to many more years of great service!"
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Miguel Ramos

December 12, 2025

5  out of  5
rating by Miguel Ramos
"Muy contento como me a atendido. Excelente trabajo"
We responded:
"¡Muchas gracias por tus amables palabras, Miguel! Nos alegra mucho saber que tuviste una excelente experiencia con Areli. Bienvenido a Brent T. Mentro State Farm; agradecemos tu apoyo y esperamos poder atenderte nuevamente."
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Austin Seid

December 10, 2025

5  out of  5
rating by Austin Seid
"Trish made this process very easy. Gave her all the info she asked for and she turned around quotes super quick. The only delay was on my end. I would easily recommend her to anyone looking for great customer service and a fresh look at their policy premiums."
We responded:
"Hi Austin, thank you so much for your fantastic review! We’re thrilled that Trish made the process easy and efficient, providing quick quotes and great customer service. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need assistance again or have any questions, please don’t hesitate to reach out. Brent T. Mentro State Farm is always here to help! "
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Shenell B

December 8, 2025

5  out of  5
rating by Shenell B
"Kim was so helpful and very professional!!! Thank you Kim for all your help"
We responded:
"Thank you, Shenell, for your wonderful review! We're delighted that Kim provided you with such professional and helpful service. Your kind feedback means a lot to us, and we’re grateful for the opportunity to assist you! Thank you again and welcome to Brent T. Mentro State Farm. Happy holidays! "
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Richard Aiken

December 5, 2025

5  out of  5
rating by Richard Aiken
"Thank you Maureen for keeping me up to date"
We responded:
"Hi, Richard. Thank you so much for your kind review. I am glad Maureen was able to keep you informed every step of the way. Looking forward to assisting you again in the future and happy to have you as part of the Brent T. Mentro State Farm family. All the best! "
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Laura Johnson

December 4, 2025

5  out of  5
rating by Laura Johnson
"While we haven't worked with Brent and his team from an insurance needs prospective, we have worked with them as another local business. I can attest to their professionalism and kindness. Every visit in the office was so welcoming. In conversations we've had I know they're very knowledgeable and helpful regarding their products and services. I always suggest their services to anyone in need. Looking forward to continuing to work with this Good Neighbor for many years to come!"
We responded:
"Wow, Laura! Thank you so much for that amazing review and super kind words. I truly appreciate you taking the time to share your thoughts and they have absolutely made my day. But the real credit goes to you and Jen @ Barks & Timber. I love the sign you made for us, as well as the shirts, hoodies, and tumblers. It was a pleasure working with you and I share the same sentiment about our continued friendship and work relationship. On behalf of my entire and me, thank you so very much for everything! "
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Elaine DeLisi

November 26, 2025

5  out of  5
rating by Elaine DeLisi
"I truly cannot say enough wonderful things about Kimberly Jordan from Brent Mentro office. She was professional, and super knowledgeable. She took her time to explain things to my husband and I, and in the end provided us with exact coverage needed for my home and car. I highly recommend this office for anyone looking reliable and trustworthy insurance company. Thank you so much for such a wonderful experience."
We responded:
"Hi Elaine, thank you so much for taking the time to share your experience! We’re so happy to hear that Kimberly was able to guide you and your husband with such care and expertise, making sure you got just the right coverage for your home and car. It means a lot to us that you felt supported and confident throughout the process. Your recommendation truly brightens our day! We look forward to being here for you whenever you need us. Thanks again for choosing Brent T. Mentro State Farm!"
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Lisa Henneghan

November 25, 2025

5  out of  5
rating by Lisa Henneghan
"Areli, I just want to say thank you for making me feel really at ease and comfortable talking with you. I look forward to always speaking with you; YOU ROCK!!!!! Again, thank you."
We responded:
"Hi Lisa, thank you so much for your amazing review of Areli! It truly means a lot to us to know that she was able to make you feel relaxed and confident in your decision. We truly appreciate your time and business, and YOU ROCK, too! Thanks again for your kind words and welcome to Brent T. Mentro State Farm!"
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Tracey Stratford

November 25, 2025

5  out of  5
rating by Tracey Stratford
"Thank you State Farm for all of your help. Kim is very professional and courteous. She is doing a terrific job and I know that I can always depend on her to come through for me. Thank you again State Farm for all that you do! Brent your team is the best!"
We responded:
"Hi, Tracey! Thank you so much for your kind words! We’re thrilled to hear that Kim has provided you with such considerate and experienced service. Your trust means a lot to us, and we’re glad to know you can always count on us. My entire team and I truly appreciate your support. If you ever need anything, we’re here for you! Happy holidays from Brent T. Mentro State Farm!"
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Tricia Rogers

November 24, 2025

5  out of  5
rating by Tricia Rogers
"They are knowledgeable and easy to work with. Especially Trish!"
We responded:
"Thanks for sharing your thoughts. We appreciate the great feedback. Happy holidays."
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Nereyda Reyes aka Marten

November 6, 2025

5  out of  5
rating by Nereyda Reyes aka Marten
"Very thorough and reliable. Understanding my needs."
We responded:
"Hi, Nereyda! We really appreciate your feedback and the 5-star review! It’s great to know Trish was able to provide the support and efficiency you needed. Thanks for sharing your experience and welcome to Brent T. Mentro State Farm! "
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Samuel Santiago

November 6, 2025

5  out of  5
rating by Samuel Santiago
"Areli velazquez"
We responded:
"Hi, Samuel. Thank you for the 5-star rating! We appreciate your support and hope to continue providing you with excellent service. All the best and thanks for choosing Brent T. Mentro State Farm!"
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Max Economos

October 24, 2025

5  out of  5
rating by Max Economos
"Trish is amazing! Helped me over the course of two days troubleshoot a policy that I urgently needed for my closing. She's the best!"
We responded:
"Hi, Max! Thank you so kindly for the 5-star review! We're so glad to hear that Trish provided excellent support and helped you resolve your policy issue quickly. We appreciate your kind words and are proud to have you both on the Brent T. Mentro State Farm team. If you ever need anything else, we're here to help! Thanks, again!"
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Evan Malitz

October 20, 2025

5  out of  5
rating by Evan Malitz
"Super easy to work with!! Ask for Areli when you call she is the best!"
We responded:
"Hi Evan, thank you so much for your great review and recommendation! We're thrilled to hear that your experience was super easy and that Areli took great care of you. We'll be sure to pass along your kind words to her (she loves 5-star reviews!). Looking forward to assisting you again in the future and thank you for choosing Brent T. Mentro State Farm!"
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Michael Pytko

October 2, 2025

5  out of  5
rating by Michael Pytko
"My account representative areli was very good my account had a lot to it home and auto insurance the auto was very complicated had one car was gifting to a daughter and a new car for me. She took all the stress I had away and handled everything also at a better price than Safeco when I called Safeco after 8 years and asked why the price went up they said everything is going up I have a credit karma account who directed me to State Farm and then Areli first then she said was let’s go over what you got and need rest is history you can trust her and State Farm"
We responded:
"Hey, Michael! Thank you for sharing your experience and for the 5-star review! We're so glad Areli could take the stress off your shoulders, especially with the complexities of gifting a car and adding a new one. It’s fantastic to hear she not only handled everything smoothly but also secured a better price for you compared to your previous provider. Your trust in Areli and State Farm means a lot to us, and we're always here to support you with any future needs. Thanks again for choosing us and welcome to Brent T. Mentro State Farm!"
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Tatiana Pagan

October 1, 2025

5  out of  5
rating by Tatiana Pagan
"Working with Areli Velasquez was an absolute pleasure! With my heavy schedule, getting in touch with me wasn’t the easiest task—but Areli was persistent (I joked with her that I appreciated the chase!). That determination alone shows her commitment to her clients. Beyond that, she came fully prepared, knowledgeable, and ready to answer every question I had. She made the process seamless and stress-free. Areli truly goes above and beyond, and I highly recommend her to anyone looking for outstanding service."
We responded:
"Hi, Tatiana! Thank you so much for your kind words! It means a lot to hear that Areli’s persistence—what you so perfectly called “the chase”—made staying in touch easier despite your busy schedule. She truly believes that being prepared and ready to answer every question is key to making the process seamless and stress-free, so I’m glad that came through for you. Your recognition of her going above and beyond really warms our hearts. We’re grateful for your recommendation and are always here if you need anything else! Thanks again for choosing Areli and Brent T. Mentro State Farm!"
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Donna Ascenzo

September 25, 2025

5  out of  5
rating by Donna Ascenzo
"We switched to State Farm because the rate was substantially lower for both car and boat insurance. Areli Velasquez was very professional, efficient and friendly. She addressed all questions and concerns without hesitation. It was a pleasure working with her."
We responded:
"Hi Donna! Thank you so much for your fantastic 5-star review! We're delighted to hear that Areli provided you with high quality and friendly service. It's also great to know that we could offer you a better rate for both your car and boat insurance. We truly appreciate your trust and look forward to continuing to serve you! Welcome to Brent T. Mentro State Farm!"
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christa falasca

September 24, 2025

5  out of  5
rating by christa falasca
"Kim was amazing to wk with. Explained everything, answered all my questions & concerns. Definitely would recommend"
We responded:
"Hi, Christa! Thanks for the awesome review of Kim. I am super happy she was able to answer all of your questions (I know you know your stuff!) and we appreciate your recommendation. Coming from you it means a lot. So, thank you again for business and we're happy to have you here at Brent T. Mentro State Farm! All the best and I'll see you at the Goshen Farmer's Market!"
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Carmelina Martinez

September 17, 2025

5  out of  5
rating by Carmelina Martinez
"I was able to get a great insurance rate, thanks to Arielly!! Very kind and helpful."
We responded:
"Hi, Carmelina. Thank you so much for the great review of our agency and of Areli. We sincerely appreciate your business and your time, and I am very glad Areli was able to assist you and provide a great rate. We look forward to working together and we thank you for choosing Brent T. Mentro State Farm!"
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WENDY CATALINA ROJAS HERNANDEZ

September 10, 2025

5  out of  5
rating by WENDY CATALINA ROJAS HERNANDEZ
"Es la mejor empatía inteligente atenta"
We responded:
"Hola, Wendy. Muchas gracias por la reseña de 5 estrellas. Agradecemos tu tiempo y estamos agradecidos por tu preferencia. Me alegra saber que Areli pudo brindarte una experiencia personalizada, atenta y cariñosa con nosotros, y esperamos poder ayudarte en el futuro en todo lo que necesites. ¡Gracias de nuevo y bienvenida a Brent T. Mentro State Farm!"