State Farm® Insurance Agent Brent Mentro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christina Adams
June 16, 2025
5
out of
5
rating by Christina Adams
"This office has been so amazing since I switched to them. I work with Trish who is absolutely amazing, prompt and responsive! Could not work with a better team!"
We responded:
"Hi, Christina. Thank you so much for your wonderful 5-star review! We are so very glad to hear that you’ve had such a positive experience since switching to Brent T. Mentro State Farm. Trish is indeed a valuable member of our team, and we’re glad to know that her promptness and responsiveness have made a difference for you. Your kind words motivate us to keep providing the best service possible. If you ever need anything, don’t hesitate to reach out! All the best and thanks again!"
Caryn
June 3, 2025
5
out of
5
rating by Caryn
"I worked with Trish to get an Auto Policy in place. She was very helpful and provided a quote quickly. Communication was great. Had this wrapped up in no time."
We responded:
"Hi, Caryn. Thank you so much for your fantastic review of Brent T. Mentro State Farm and Trish! We're delighted to hear that she was able to provide you with such helpful and efficient service while setting up your auto policy. Great communication is key, and we're glad you experienced that with us. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! Safe driving!"
Carlos Orozco
May 30, 2025
5
out of
5
rating by Carlos Orozco
"La señorita. Areli Velazquez me atendió muy bien. Y muy amable y fue mi paciente con mi mujer. Y yo Muy recomedada"
We responded:
"Hola, Carlos. ¡Muchas gracias por tu maravillosa reseña de 5 estrellas! Estamos muy felices de saber que Areli Velazquez te brindó a ti y a tu esposa un excelente servicio. Nuestro equipo se enorgullece de ser amable y paciente con nuestros clientes, y siempre es gratificante saber que nuestros esfuerzos son apreciados. Tu recomendación significa mucho para nosotros, ¡y esperamos poder atenderte nuevamente en el futuro! ¡Bienvenido a Brent T. Mentro State Farm!"
Anthony c Smith
May 30, 2025
5
out of
5
rating by Anthony c Smith
"Very Very helpful and I understood everything that was needed to be done and Kim was very patient and I appreciated that 😊"
We responded:
"Thank you so much, Anthony! We’re thrilled to hear that Kim was able to assist you with patience and clarity—it means a lot to know you felt supported and well-informed throughout the process. We truly appreciate your kind words and your trust in our team. Don’t hesitate to reach out if you ever need anything—we’re always here to help! Welcome to Brent T. Mentro State Farm!"
Norman Vandermark
May 28, 2025
5
out of
5
rating by Norman Vandermark
"Areli Velazquez from Brent T Mentro State Farm agency was a joy to work with. Very friendly and knowledgably. A++"
We responded:
"Hi, Norman. Thank you so much for your fantastic 5-star review of Areli and Brent T. Mentro State Farm! We’re delighted to know that Areli provided you with such a positive experience. Her friendly demeanor and knowledge truly make a difference, and we’re proud to have her on our team. If you need any further assistance or have questions in the future, don’t hesitate to reach out. We appreciate your kind words! A++ to you too!"
Robert Demuro
May 19, 2025
5
out of
5
rating by Robert Demuro
"Tina was a great help in getting a combined Home and auto Policy for me."
We responded:
"Hi, Robert! Thank you so much for your wonderful 5-star review! We're thrilled to hear that Tina was able to assist you in securing your home and auto insurance. Your satisfaction is our top priority, and it's great to know that Tina made a positive impact on your experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and welcome to Brent T. Mentro State Farm!"
Tamara
April 23, 2025
5
out of
5
rating by Tamara
"I had a very pleasant experience with Tina while looking for a new auto insurance company. I will recommend her to my friends."
We responded:
"Hi, Tamara. Thanks for the great review of Tina. I am pleased to know you had such a great experience and we appreciate the recommendation. If there is anything else we can do for you, please don't hesitate to let us know. We're here for you whenever you need us! All the best and welcome to Brent T. Mentro State Farm!"
Derek Wilson
March 25, 2025
5
out of
5
rating by Derek Wilson
"Tina Swagert is well informed and super helpful. Highly recommend!"
We responded:
"Hi, Derek. Thank you for the fantastic review! We're so glad to hear that Tina was able to assist you and provide the help you needed. Your recommendation means a lot to us! If you ever have any more questions or need assistance, don’t hesitate to reach out. We’re here to help! Thank you again and welcome to Brent T. Mentro State Farm!"
Lesly Garcia
March 19, 2025
5
out of
5
rating by Lesly Garcia
"Muy amable y explica cada detalle"
We responded:
"Hola Leslie. ¡Gracias por tu amable reseña! Nos alegra saber que tuviste una experiencia positiva. Siempre estamos aquí para ayudarte con cualquier pregunta. ¡Saludos!"
Ira Neustadt
March 17, 2025
5
out of
5
rating by Ira Neustadt
"Very affable, pleasant, and informative. She was a pleasure to deal with!"
We responded:
"Hi, Ira. Thank you for the 5-star review and for sharing your experience! We’re so glad to hear that working with our team was pleasant and informative. Your feedback means a lot to us, and we’re here whenever you need assistance. It was truly a pleasure helping you. Welcome to Brent T. Mentro State Farm!"
Michael Kehoe
March 10, 2025
5
out of
5
rating by Michael Kehoe
"Very efficient,.professional and friendly team. Happy to be on board."
We responded:
"Mike! Thanks so much for the 5-star review! At Brent T. Mentro State Farm, we pride ourselves on providing high quality, friendly service. We’re happy to have you on board as well and we look forward to being here for all your insurance needs! Thanks again for the review and your business."
5766MARIA
March 10, 2025
5
out of
5
rating by 5766MARIA
"Trish was amazing and very helpful during my transition to State Farm. Thank you! ❤️"
We responded:
"Hi, Maria! Thank you for your 5-star review! We’re so glad to hear that Trish was helpful during your transition to State Farm. We appreciate you choosing Brent T. Mentro State Farm and are always here if you need anything. Welcome to the family and thank you again for the review. Much appreciated!"
Wilfredo Ruballos
March 7, 2025
5
out of
5
rating by Wilfredo Ruballos
"Hola la verdad que me gusto como me atendieron el personal Muy amable, la Srta Arely es muy amable estoy satisfecho por el servicio Claro que recomendaría este lugar muy satisfecho la verdad se merecen 5 estrellas al principio creo fue rápido que conteste pero la verdad para hacer honesto fue rápido el proceso porque cada llamada que hago me atienden súper bien gracias muy amables"
We responded:
"Hola, Wilfredo. Gracias por tomarte el tiempo de dejarnos una reseña. Aunque me alegra que estés satisfecho con el servicio que te brindamos, me decepciona que no haya sido lo suficientemente bueno para ganar 5 estrellas. Nos enorgullecemos de ir más allá para satisfacer las necesidades de nuestros clientes, y no cumplir con esas expectativas es algo que no tomamos a la ligera. Si tienes alguna sugerencia sobre cómo podríamos haber mejorado la experiencia, nos encantaría escucharlas. Gracias nuevamente por tu tiempo y tu negocio, y esperamos seguir trabajando contigo. Bienvenido a Brent T. Mentro State Farm."
Alvaro Olarte
March 5, 2025
5
out of
5
rating by Alvaro Olarte
"La persona que me atendió, por parte de State Farm,en la traduccion ,la Srta. Areli Velazquez ,,fue muy competente, y profesional ,respondiendo a todas mis inquietudes referentes al seguro de mi carro.,donde ella hizo un gran trabajo ,al emplear el tiempo necesario,para estos menesteres. Solo me queda decir ,muchas gracias."
We responded:
"Hola, Álvaro. ¡Gracias por tu maravillosa reseña sobre Areli! Nos alegra mucho saber que pudo ayudarte con todas tus preguntas sobre el seguro de tu carro. Tu aprecio significa mucho para nosotros, y estamos orgullosos de tenerla a ella, y ahora a ti, en nuestro equipo. Si tienes más preguntas o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias una vez más y bienvenido a Brent T. Mentro State Farm!"
Oscar Torres
March 5, 2025
5
out of
5
rating by Oscar Torres
"I love Service Areli give me to me I can share with all my friends and family. She did a good job and she gave it to me really really really good information to get insurance from them. She’s a really good doing her job"
We responded:
"Hi, Oscar. Thanks so much for taking the time to leave us a 5-star review! We're happy to hear that Areli was able to meet your needs and provide valuable information about insurance. Your kind words mean a lot to us, and we're grateful for your willingness to share your experience with friends and family. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and we happy to have you as part of Brent T. Mentro State Farm!"
Peter Grohl
March 3, 2025
5
out of
5
rating by Peter Grohl
"Areli Velazquez was absolutely amazing!"
We responded:
"Thank you so much, Peter, for the fantastic 5-star review! We’re thrilled to hear that Areli provided such an amazing experience. It was a pleasure working with you and the team at Healey Brothers Chevrolet. We truly appreciate your support and partnership!"
Martin Reyes
March 3, 2025
5
out of
5
rating by Martin Reyes
"Excelente servicio y atención de parte de Areli Velázquez muy amable bendiciones y gracias por su ayuda"
We responded:
"Hola, Martín. ¡Gracias por la reseña de 5 estrellas! Estamos encantados de saber que Areli te brindó un servicio y atención tan excelentes. Tus amables palabras seguramente se le transmitirán, ya que sé que la harán feliz. Si necesitas algo más en el futuro, no dudes en comunicarte. Agradecemos tu apoyo y nos alegra tenerte en Brent T. Mentro State Farm."
Honda “toño” _90_
February 28, 2025
5
out of
5
rating by Honda “toño” _90_
"Muy profesional y amigable. Te explica todo correctamente para que entiendas y no tenga dudas de nada"
We responded:
"Hola, Fausto. Muchas gracias por la excelente reseña. En Brent T. Mentro State Farm, nos esforzamos por brindar orientación clara y útil, asegurándonos de que te sientas seguro e informado. Estamos agradecidos por la oportunidad de servirte y apreciamos tu apoyo. No dudes en comunicarte con nosotros si hay algo más en lo que podamos ayudarte. ¡Te deseamos lo mejor!"
Rosalyn Tavarez
February 26, 2025
5
out of
5
rating by Rosalyn Tavarez
"Areli was professional, knowledgeable and very friendly, took her time to explain everything very well, I'm so glad I called and switched from Allstate to state farm. ARELI best insurance agent ever, a million thanks toher. I would give her 1000 stars if I could. Thanks again Areli you're just amazing."
We responded:
"Hi, Rosa. Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Areli. She truly is dedicated to providing exceptional service and ensuring her clients feel informed and supported. We appreciate your trust in us and are glad you made the switch to State Farm. If you need anything in the future, don’t hesitate to reach out. Thanks again for your kind words and welcome to Brent T. Mentro State Farm!"
Mark Fosu-Agyei
February 26, 2025
5
out of
5
rating by Mark Fosu-Agyei
"I was attended by Kim n she was fantastic her service was wonderful. I have already referred a friend to her"
We responded:
"Hi, Mark. Thank you for taking the time to leave such a nice review of Kim! We're so glad to hear that Kim provided you with fantastic service. Your referrals mean the world to us, and we can't wait to welcome any friends you send our way. If there's anything else we can do for you, please let us know. Welcome to Brent T. Mentro State Farm!"
Gerard Colon
February 25, 2025
5
out of
5
rating by Gerard Colon
"👌 Exelent."
We responded:
"Hi, Gerard. Thanks so much for the 5-star review of Brent T. Mentro State Farm. We appreciate your feedback and we are grateful for the opportunity to earn your business. I believe you worked with Tina, so I am glad you had a great experience with her. We are excited to work with you and if there is anything else you need, please don't hesitate to reach out. All the best!"
Elia M. Brito M.
February 21, 2025
5
out of
5
rating by Elia M. Brito M.
"Hablar con la Srta. Areli’s es una experiencia inolvidable, estoy más que agradecida, esta es mi segunda oportunidad ya que a la primera tuvimos complicaciones en asegurarme, pero esta vez busco todos las maneras ávidas y por a ver de solucionarme el tener un seguro con ustedes a modo urgencia, agradezco primeramente a Dios y a ustedes por tener una persona tan capacitada, amable y persistente con ganas de ayudar a sus clientes. Esas estrellas no cumple con las que quiero darle 1000 x 1000. Dios la bendiga."
We responded:
"¡Muchas gracias por sus amables palabras y por darnos una segunda oportunidad para ayudarle! Nos alegra saber que Areli le brindó un servicio excepcional y trabajó diligentemente para encontrar una solución para usted. Su confianza y aprecio significan mucho para nosotros. Estamos agradecidos por su apoyo y esperamos seguir sirviéndole. ¡Bienvenido a Brent T. Mentro State Farm! Si alguna vez necesita algo, estamos aquí para ayudarle."
Thomas Hamilton
February 13, 2025
5
out of
5
rating by Thomas Hamilton
"Tina Swagert was knowledgable, friendly, helped me with price comparisons and guided me through the switch over process."
We responded:
"Hi, Thomas. Thanks so much for the wonderful 5-star review of Tina. I am glad to know that she was able to take care of you and provide you with a great rate and exceptional service. We pride ourselves on our customer care and attentiveness, so I am thrilled you were satisfied with our office. We appreciate your time and your business and we look forward to working together. Thanks again and welcome to Brent T. Mentro State Farm!"
Didier Garces
February 11, 2025
5
out of
5
rating by Didier Garces
"Una gran aseguradora y Areli Velazquez me atendio fabulosamente ella es muy servicial me siento bien de estar con state farm"
We responded:
"Hola, Didier. ¡Muchas gracias por la increíble reseña! Estamos muy felices de saber que Areli te brindó un servicio excepcional. En State Farm, nos esforzamos por asegurar que nuestros clientes se sientan apoyados y valorados, así que me alegra que ella haya podido hacer eso por ti. Si tienes más preguntas o necesitas más ayuda, no dudes en comunicarte. ¡Estamos aquí para ti! ¡Bienvenido a Brent T. Mentro State Farm!"
Angel Cardona
January 28, 2025
5
out of
5
rating by Angel Cardona
"Tina was very informed she answered all my questions I would recommend Tina of state farm to everyone."
We responded:
"Hi, Angel. Thank you for your kind words and 5-star review! We’re so glad to hear that Tina was able to answer all your questions and provide excellent service. Your recommendation means a lot to us, and we appreciate your support! Welcome to Brent T. Mentro State Farm!!"