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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Pytko

October 2, 2025

5  out of  5
rating by Michael Pytko
"My account representative areli was very good my account had a lot to it home and auto insurance the auto was very complicated had one car was gifting to a daughter and a new car for me. She took all the stress I had away and handled everything also at a better price than Safeco when I called Safeco after 8 years and asked why the price went up they said everything is going up I have a credit karma account who directed me to State Farm and then Areli first then she said was let’s go over what you got and need rest is history you can trust her and State Farm"
We responded:
"Hey, Michael! Thank you for sharing your experience and for the 5-star review! We're so glad Areli could take the stress off your shoulders, especially with the complexities of gifting a car and adding a new one. It’s fantastic to hear she not only handled everything smoothly but also secured a better price for you compared to your previous provider. Your trust in Areli and State Farm means a lot to us, and we're always here to support you with any future needs. Thanks again for choosing us and welcome to Brent T. Mentro State Farm!"
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Tatiana Pagan

October 1, 2025

5  out of  5
rating by Tatiana Pagan
"Working with Areli Velasquez was an absolute pleasure! With my heavy schedule, getting in touch with me wasn’t the easiest task—but Areli was persistent (I joked with her that I appreciated the chase!). That determination alone shows her commitment to her clients. Beyond that, she came fully prepared, knowledgeable, and ready to answer every question I had. She made the process seamless and stress-free. Areli truly goes above and beyond, and I highly recommend her to anyone looking for outstanding service."
We responded:
"Hi, Tatiana! Thank you so much for your kind words! It means a lot to hear that Areli’s persistence—what you so perfectly called “the chase”—made staying in touch easier despite your busy schedule. She truly believes that being prepared and ready to answer every question is key to making the process seamless and stress-free, so I’m glad that came through for you. Your recognition of her going above and beyond really warms our hearts. We’re grateful for your recommendation and are always here if you need anything else! Thanks again for choosing Areli and Brent T. Mentro State Farm!"
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Donna Ascenzo

September 25, 2025

5  out of  5
rating by Donna Ascenzo
"We switched to State Farm because the rate was substantially lower for both car and boat insurance. Areli Velasquez was very professional, efficient and friendly. She addressed all questions and concerns without hesitation. It was a pleasure working with her."
We responded:
"Hi Donna! Thank you so much for your fantastic 5-star review! We're delighted to hear that Areli provided you with high quality and friendly service. It's also great to know that we could offer you a better rate for both your car and boat insurance. We truly appreciate your trust and look forward to continuing to serve you! Welcome to Brent T. Mentro State Farm!"
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christa falasca

September 24, 2025

5  out of  5
rating by christa falasca
"Kim was amazing to wk with. Explained everything, answered all my questions & concerns. Definitely would recommend"
We responded:
"Hi, Christa! Thanks for the awesome review of Kim. I am super happy she was able to answer all of your questions (I know you know your stuff!) and we appreciate your recommendation. Coming from you it means a lot. So, thank you again for business and we're happy to have you here at Brent T. Mentro State Farm! All the best and I'll see you at the Goshen Farmer's Market!"
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Carmelina Martinez

September 17, 2025

5  out of  5
rating by Carmelina Martinez
"I was able to get a great insurance rate, thanks to Arielly!! Very kind and helpful."
We responded:
"Hi, Carmelina. Thank you so much for the great review of our agency and of Areli. We sincerely appreciate your business and your time, and I am very glad Areli was able to assist you and provide a great rate. We look forward to working together and we thank you for choosing Brent T. Mentro State Farm!"
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WENDY CATALINA ROJAS HERNANDEZ

September 10, 2025

5  out of  5
rating by WENDY CATALINA ROJAS HERNANDEZ
"Es la mejor empatía inteligente atenta"
We responded:
"Hola, Wendy. Muchas gracias por la reseña de 5 estrellas. Agradecemos tu tiempo y estamos agradecidos por tu preferencia. Me alegra saber que Areli pudo brindarte una experiencia personalizada, atenta y cariñosa con nosotros, y esperamos poder ayudarte en el futuro en todo lo que necesites. ¡Gracias de nuevo y bienvenida a Brent T. Mentro State Farm!"
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Ryan Lee

September 9, 2025

5  out of  5
rating by Ryan Lee
"Had the pleasure of working with Kim. She helped save me money on my car insurance. Her, and her team are very efficient, knowledgeable, and caring when it comes to providing details on auto insurance. Kim streamlined the process and look forward to working with her in the future. Recently updated my auto insurance policy with the help of Kim. She expedited the process and was attentive and professional with her approach. Truly an A+ experience. I highly recommend anyone who's in the market for auto insurance to utilize Brent Mentro and his team."
We responded:
"Hey, Ryan. Kim and I very much appreciate you leaving such a great review. Kim is an absolute superstar, and I am glad she was able to connect with you. If there is anything else that you need, please reach out and we will be more than happy to help out. Thanks again for the review and welcome to State Farm!"
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Ranulfo Velez

August 29, 2025

5  out of  5
rating by Ranulfo Velez
"Areli’s was great! She explained and was able to get me a good price for my car insurance. I’m very pleased with the excellent service I got."
We responded:
"Thank you, Ranulfo! We’re so glad to hear that Areli was able to explain everything clearly and find you a great price for your car insurance. We appreciate your feedback and the 5-star review, and I'm very happy you had such a positive experience with us! Providing excellent service and making sure our customers feel confident and satisfied is our top priority. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing Brent T. Mentro State Farm!"
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Zack Newman

August 26, 2025

5  out of  5
rating by Zack Newman
"Bought a new car and Kim helped out a lot to make it as seamless as possible. Big shout out"
We responded:
"Hi, Zack! Thanks so much for the great 5-star review of Kim. We appreciate your (and your family's) business and we are thankful for the opportunity to serve you. I am glad Kim was able to assist you and make the process super easy for you as well. If there is anything else you need, please don't hesitate to reach out. Thank you again for being a part of Brent T. Mentro State Farm!"
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Quinn Kolaitis

August 24, 2025

5  out of  5
rating by Quinn Kolaitis
"Kimberly was as helpful as can be in getting my first car insurance policy. She had me signed up and ready to go before I could blink!"
We responded:
"Hi Quinn, thank you so much for your fantastic 5-star review! We're thrilled to hear that Kimberly was able to guide you through your first car insurance policy with such care and efficiency. We know how important it is to feel confident and supported when making these decisions, and Kimberly is dedicated to providing exactly that. If you ever have any questions or need assistance down the road, please don’t hesitate to reach out. Welcome to our Brent T. Mentro insurance family, and we wish you many safe and happy miles ahead!"
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HANS Sedore

August 20, 2025

5  out of  5
rating by HANS Sedore
"Areli was very well informed and gracious. Excellent work! Thank you"
We responded:
"Hi, Hans. Thanks so much for the 5-star review of Areli. I love when our customers experience what I get to see every day, that my team is awesome! I am glad Areli was able to assist you, and I appreciate you sharing your thoughts - it truly means the world to us. So, thank you for your business and for your continued loyalty to Brent T. Mentro State Farm! All the best!"
Profile photo of Jacob Logan

Jacob Logan

August 19, 2025

5  out of  5
rating by Jacob Logan
"I had the opportunity to work with Trish Rogers to switch my home and auto insurance and she was absolutely incredible to work with! She was patient and worked with me when I had the availability. On top of that she was able to get everything processed very quickly. I would highly recommend working with her!"
We responded:
"Thank you so much for your kind words, Jacob! We're delighted to hear that Trish made the process of switching your home and auto insurance smooth and easy - and on your schedule. She truly cares about providing patient and efficient service, and we’re glad that came through. We appreciate your recommendation and look forward to assisting you again in the future! Thank you for choosing Brent T. Mentro State Farm!"
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Joel Joseph

August 15, 2025

5  out of  5
rating by Joel Joseph
"Kimberly did an excellent job!"
We responded:
"Hi, Joel. Thanks so much for the 5-star review of Kim! I am glad she was able to help you and that you felt she did a great job. Our goal is to always put the customer first and do our best to assist, so it's awesome to know she was able to do that for you. Welcome to Brent T. Mentro State Farm and if there is anything Kim or I can do for you, please don't hesitate to ask. Thanks again and all the best!"
Profile photo of Neyshdalis Castillo

Neyshdalis Castillo

August 15, 2025

5  out of  5
rating by Neyshdalis Castillo
"Excelente servicio muy amable"
We responded:
"Hi, Neyshdalis. Thanks so much for the 5-star review. We appreciate your time and your business, and we look forward to working with you. Welcome to Brent T. Mentro State Farm!"
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Michael Maldonado

August 14, 2025

5  out of  5
rating by Michael Maldonado
"Thank You to KIM for always being extremely helpful whenever I have a question related to my home or car insurance policy..."
We responded:
"Michael, my man! We are very happy to have you as a customer and we appreciate you taking the time to leave a review. I am glad Joe referred you over to us, and even happier we were able to help you out. Anything else you need from us you know we're here for you. Very much appreciated and welcome to State Farm!"
Profile photo of Diana Rodriguez

Diana Rodriguez

August 10, 2025

5  out of  5
rating by Diana Rodriguez
"Amazing customer service! Tina was so informative, she guided us through exactly what we needed. She was sweet and checked on us after our purchase to make sure everything was going well. Tina is also easy to get a hold of when necessary. Again great customer service!"
We responded:
"Hi, Diana. Thank you so much for your kind words! We're delighted to hear that Tina was able to provide you with helpful guidance and attentive support throughout your experience. It means a lot to us that she made the process smooth and stayed in touch to ensure everything went well. We truly appreciate your feedback and look forward to serving you again! Thank you for being a customer of Brent T. Mentro State Farm. "
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Alan Sproul

August 8, 2025

5  out of  5
rating by Alan Sproul
"Trish is great at her job and is always there when I need help."
We responded:
"Hi, Alan. Thank you kindly for leaving us a 5* review. It never stops amazing me how many people adore Trish, so I appreciate you taking the time to let us know. Plus, I know it always makes her day as well. Glad we can be there to help you when you need. Thanks again, Alan!"
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Connie Sardo

August 7, 2025

5  out of  5
rating by Connie Sardo
"I love State Farm for 40 years now. State Farm is like family"
We responded:
"Hi, Connie! I love to read reviews like yours. 40 years! Wow! That is amazing and we are thankful to be a part of that journey. Thank you so much for the 5-star review and we hope to see you with us for the next 40! All the best and thank you for your continued loyalty to Brent T. Mentro State Farm. :-)"
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Hope Massenburg

August 6, 2025

5  out of  5
rating by Hope Massenburg
"It was a pleasure to work with Kim! She was patient and kind"
We responded:
"Hi, there. Thank you kindly for the excellent 5-star review of Kim. I am glad to hear that you had a great experience working together, and that she was able to save you some money on your insurance. We appreciate your business and we thank you again for choosing Brent T. Mentro State Farm. All the best!"
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GREG Johnson

August 4, 2025

5  out of  5
rating by GREG Johnson
"Kim was very helpful and kind, great addition to your team thanks Gregory Johnson"
We responded:
"Hi, Greg. Thanks so much for the great review of Kim and our office. Kim has been an integral part of my team since we opened in 2022 as she has worlds of insurance experience. I am glad to know you found her helpful and kind, as she strives to be just that to all of our customers. So once again, we appreciate the nice words and we look forward to helping out in any way we can in the future. All the best, Greg, and thanks for choosing Brent T. Mentro State Farm!"
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christopher mcbride

August 1, 2025

5  out of  5
rating by christopher mcbride
"Super efficient, responded immediately when I need my agent for a new car purchase and helped walk me and salesman through what we needed to do so my car could be road legal as soon as I got it. My family uses the same agent and company and we couldnt be happier! Thank you Tina!"
We responded:
"Hi, Chris. Thank you so much for your wonderful review! We're so very happy to hear that Tina was able to assist you and your family so efficiently and effectively. It's great to know she made the process smooth for both you and the salesman, ensuring your new car was ready to rock as soon as possible. We truly appreciate your continued trust in us and we look forward to helping you again in the future! Thanks again and welcome to Brent T. Mentro State Farm!"
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Eamon Daly

July 9, 2025

5  out of  5
rating by Eamon Daly
"Very helpful, thanks"
We responded:
"Hi, Eamon. Thanks so much for the 5-star review. We appreciate your time and business; and I am glad to know that you had a great experience with us. We look forward to working with you and welcome to Brent T. Mentro State Farm!"
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Franklin Idiaquez

July 8, 2025

5  out of  5
rating by Franklin Idiaquez
"Excellent service, Miss Arely Velasquez attended me, very professional in what she does and the service was 100% friendly and helpful. Thank you very much for everything."
We responded:
"Hi, Franklin. Thank you so much for your kind words and 5-star review! We're happy to hear that Areli provided you with high quality, professional, friendly service - and we truly appreciate your trust in us. We are here for you whenever you need assistance, so please don't ever hesitate to reach out. Thank you again and welcome to Brent T. Mentro State Farm!"
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Danyeli Espinal

July 8, 2025

5  out of  5
rating by Danyeli Espinal
"Cuando se trata de ayuda con seguros de auto, ustedes son los mejores, muchas gracias por su buen trabajo, son excelentes en esto. Ask areli Velasquez"
We responded:
"Gracias, Danyeli, por tu maravillosa reseña de 5 estrellas. Nos alegra mucho saber que Areli te brindó un servicio excelente y sinceramente apreciamos la recomendación. Es un placer para nosotros ayudarte con todas tus necesidades de seguro, así que no dudes en contactarnos siempre que nos necesites. ¡Bienvenida a Brent T. Mentro State Farm!"
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Marten Hirsch

July 7, 2025

5  out of  5
rating by Marten Hirsch
"Trish Rogers is Amazing. Very easy to work with. Patient. Detail oriented. I would highly recommend working with Trish."
We responded:
"Hi, Marten. Thank you so much for the excellent review of Trish. I always enjoy reading reviews like yours because it really reinforces what I already knew - that I have the best team members! I am happy to know you enjoyed your experience with Trish and her attention to detail made a difference. We are happy to have you as part of our family and we look forward to working together. Thank you again and welcome to Brent T. Mentro State Farm!"